Refund & Cancellation Policy

Last updated 13 November 2026

14-day money-back guarantee

If DiskScout isn't right for you, email support@piplistudio.com within 14 days of purchase and we will refund you in full. No forms and no questions. Include the email address you used at checkout, or your order or payment ID, so we can find the purchase.

How refunds are paid

• We reply within 2 business days and issue the refund through Dodo Payments, our merchant of record, to the original payment method.
• The money usually shows up within 5–10 business days, depending on your bank or card issuer.
• When a refund is issued, the licence key is deactivated on every Mac.

After 14 days

Purchases older than 14 days are not normally refundable. We will still refund a duplicate purchase, a charge made in error, or a problem that stops DiskScout from working on your Mac that we cannot fix, and any refund your local consumer law requires.

Cancellation

DiskScout is a one-time purchase, not a subscription, so there are no recurring charges and nothing to cancel. The 7-day free trial needs no card and never turns into a charge on its own.

Disputes

Please contact us before opening a dispute with your bank; most issues are solved by email the same day. Chargebacks are handled by Dodo Payments.

Contact

support@piplistudio.com · Prijatel Internet Private Limited, Vill-Bajaha, Post-Gulhariya, Gorakhpur, Uttar Pradesh 273013, India.